Hosted IP Telephony (HIPT) provides businesses with a network based communications service that provides a comprehensive range of hosted telephony features for a monthly user fee. The monthly fee includes all maintenance and support costs, giving you superior service at an all inclusive price.
Hosted IP Telephony platforms deliver all the key telephony features including call forwarding, call hold, call transfer, call waiting, call mute, and calling line ID, helping your business process calls with fantastic reliability, efficiency and flexibility.
Call Rording options are available in order to comply with industry regulations or improve customer service. These are supported by easy to use web based tools to administer recording, replaying and archiving of calls.
Virtual call centres
Hosted IP Call Centre Functionality provides the opportunity to use home workers as part of a virtual call centre, helping to ease cost pressures and attract the best people to do the job. This approach immediately reduces overheads and the fixed costs associated with traditional call centres while providing all the features and functionality one would expect.
SIP Trunking for Business
Hosted SIP Trunks provide a highly cost effective and reliable service for connecting customer IP PBXs to public networks. Now businesses can replace old ISDN and analogue technology with an internet protocol (IP) based service for improved productivity and reduced cost.
High Speed Internet
Fibre optic and Ethernet networks give businesses an "always on" internet connection. It provides the backbone for next generation cloud services, freeing businesses from traditional technology constraints.
Our partnerships with the key suppliers, along with our networks and technology infrastructure and cabling expertise, will help you secure the best deal and the right implementation for your particular business needs.